THERE MAY BE AN ADDITIONAL CHARGE FOR RURAL AREAS
Orders to be delivered within the GTA are offered next business day delivery services for orders received and processed by 2 PM EST.
For peak holiday seasons, deliveries will be made the following day.
Saturday delivery services are offered within the GTA for orders received and processed before 2 pm EST on Friday.
Local deliveries are available within the GTA from Monday to Saturday between 9am and 6pm EST. If no one is present to receive the delivery, the gift will either be left at the front door, with a neighbour, condo concierge or hotel reception. If these options are not deemed to be secure, the product will be returned and subject to a re-delivery fee.
Deliveries across Canada are available between Monday to Friday. Orders that are received and processed before 12:30pm EST will ship out on the same day. After 12:30pm EST, products will ship out the following business day.
Shipments in Ontario and Quebec will be completed within 1 – 3 business days.
Shipments in other provinces and territories will be completed within 4 – 7 days.
*We offer expedited shipping options. Please check associated rates once you’ve added your product to your cart.
Please place your orders as early as possible during the peak holiday season to ensure timely delivery throughout November and December. Please refer to the following suggestions, depending on the destination:
Large orders to a single location may be delivered in multiple boxes.
Please note that customized instructions could delay your order. If there are any questions in regards to your specific instructions, we will contact you as soon as we can.
Deliveries to hospitals and hotels are typically only made within the GTA. The recipient’s full name and room number are necessary, as well as an indication of whether the recipient is a patient, employee, guest, and so forth. Deliveries outside of the GTA should ideally be made to a residential address to prevent delays.
For deliveries made to apartments and townhouses, please note that the recipient could be notified if there are no concierge services. Until confirmation is made that someone will be available to receive the delivery, the order may be delayed.