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RETURN POLICY

At Canada’s Gift Baskets Inc, Canada’s leading gift delivery company, our top priority is your satisfaction with every purchase. If for any reason you are not satisfied and need to return or exchange your product, we are glad to assist you. Here are the details about our return policy:

All returns and exchanges require preauthorization from our head office through email at info@canadasgiftbaskets.ca

Gift Baskets orders received during the year can not be changed or cancelled within 48 hours of shipping date

Gift Baskets for Holiday Season can be changed or canceled only by email within 36 hours of shipping date.

Exchange or accept returns on Non-perishable products are valid for 30 days, in original packaging and refunds may only be issued to the purchaser. 

Non-perishable products must be Unopened, in their original packages can be exchanged or returned call for details Call 1-888-544-8978 or email info@canadasgiftbaskets.ca for assistance.

Perishable products cannot be exchanged or returned, due to health and safety regulations. 

Holiday-themed seasonal and customized items cannot be refunded. Processing a return/exchange may take up to 8-10 business days At Canada’s Gift Baskets Inc. we guarantee the freshest and finest products available. We reserve the right to make substitutions of equal or greater value to ensure on time delivery of your gift basket.  When you place an order with us, you can trust us to deliver the highest quality products. If you are not completely satisfied with your purchase, call us and we would be happy to provide a refund or exchange. Please note, with your return shipment to include a copy of the return authorization email. Please contact us 1-888-544-8978 or email info@canadasgiftbaskets.ca for any issue.